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(1) Year Advantage Prime Service Plan for DX 69-110 kW
APC 1 Year Advantage Prime Service Plan f/ DX 69-110 kW. Number of years: 1 year(s), Type: On-site, Compatibility: DX 69-110 kW
Experienced Certified Field Service Engineer\nOur factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.\n\nLogistics coordination\nAPC will coordinate the logistics of your installation, from hardware delivery to scheduling installation technicians, ensuring a smooth installation process from start to finish.\n\nSystem cleaning\nCleaning your system of dust and grime accumulated during normal operation will extend the life of the hardware.\n\nOn site troubleshooting\nWhile on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.\n\nFunctional verification\nDuring each Preventive Maintenance visit, our Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start.\n\nComprehensive escalation and corrective actions process\nIn order to resolve outages as quickly as possible and to keep such errors from recurring, APC follows a rigorous escalation process that includes in depth root cause discovery and corrective actions practices.\n\nProactive monitoring\nBy utilizing customer-specific and global trending techniques, remote monitoring professionals can proactively identify and anticipate physical infrastructure threats before they occur.\n\nFree firmware upgrades\nPart of maintaining your system is ensuring the unit is operating with the most recent firmware version. Firmware upgrades are provided at no extra charge. All Preventive Maintenance contracts include free firmware upgrades.\n\nConsumables replacement\nFrom air filters and fuses to fans and capacitors, APC will replace all parts on the system that expire as a result of normal wear and tear.\n\nFlexible on site response times\nChoose an on site response time that best meets your business requirements and budget\n\nExperienced Certified Field Service Engineer\nOur factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.\n\nLabor and travel expenses included\nTravel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.\n\nParts included or available at a discount\nReplacements parts & components are included or available at a discount. Please see the statement of work for service specifics.\n\nEnvironmental inspection\nIn order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.\n\nService Summary Report\nProvides a detailed report of work performed including recommendations for service to ensure optimal performance\n\nTechnical support\nOur experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.\n\nOnsite diagnoistics & repair\nWhile on site our Certified Field Service Engineers will diagnose, repair and test the unit to ensure optimal performance
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MCi4Trade a member of MCi International based from our head office in Sheffield, South Yorkshire has developed a comprehensive network of specialist associates across the UK and overseas. Our team of brokers are dedicated, well-qualified, enthusiastic and highly experienced in their specialised fields. We pride ourselves on our professional staff with a varied range of qualifications, many of whom can communicate with our clients in their native language.
With over 30 years experience in the trade we are experts in securing new and used equipment. Buying & Selling to clients across the globe.
Our used and refurbished IT equipment is always tested and warrentied for a minimum of 30 days.
MCi 4Trade and help you with sourcing / purchasing legacy equipment that can help extend the life of your IT kit without replacing infrastructure.
Consider our extended warranty services including warranties of upto 12 months on some of our used/refurbished ranges.
