WADVPLUS-G5-81 | APC WADVPLUS-G5-81

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(1) Year Advantage Plus Service Plan for (1) Galaxy 5000/5500 41 to 80 kVA UPS

APC WADVPLUS-G5-81. Number of years: 1 year(s), Service time (days x hours): 7x24

Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.\n\nLogistics coordination\nAPC will coordinate the logistics of your installation, from hardware delivery to scheduling installation technicians, ensuring a smooth installation process from start to finish.\n\nFree firmware upgrades\nPart of maintaining your system is ensuring the unit is operating with the most recent firmware version. Firmware upgrades are provided at no extra charge. All Preventive Maintenance contracts include free firmware upgrades.\n\nComprehensive escalation and corrective actions process\nIn order to resolve outages as quickly as possible and to keep such event from recurring, APC follows a rigorous escalation process that includes in depth root cause discovery and corrective actions practices.\n\nCorrective maintenance\nAs part of our Preventative Maintenance Service, APC will proactively schedule maintenance visits for issues discovered during our Escalation and Corrective Actions process.\n\nFunctional verification\nDuring each Preventive Maintenance visit, our Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start.\n\nSystem cleaning\nCleaning your system of dust and grime accumulated during normal operation will extend the life of the hardware.\n\nWritten summary report\nAPC project managers will provide you with written reports to keep you informed of the progress of your project.\n\nService Plans Features & Benefits\n\nServiceability\n\nFlexible on site response times\nChoose an on site response time that best meets your business requirements and budget.\n\nExperienced Certified Field Service Engineer\nOur factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.\n\nLabor and travel expenses included\nTravel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.\n\nParts included or available at a discount\nReplacements parts & components are included or available at a discount. Please see the statement of work for service specifics.\n\nEnvironmental inspection\nIn order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.\n\nService Summary Report\nProvides a detailed report of work performed including recommendations for service to ensure optimal performance.\n\nTechnical support\nOur experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.\n\nOnsite diagnoistics & repair\nWhile on site our Certified Field Service Engineers will diagnose, repair and test the unit to ensure optimal performance.\n\nAdditional Information\nSome aspects of the service definition presented on this web site may vary by location. In the case of a conflict between the service definitions contained on this site and the local service definitions the local service definitions will prevail. For more information, please refer to your Certified APC sales representative.

WADVPLUS-G5-81 Specifications

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• Unless otherwise specified at order we will replace any goods developing a fault within 3 months of purchase.

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